How We Rate Online Casinos?
The importance of our review is to save you the stress of trial and error. Transparency is key, so we take you through every step of our review process. This will help you understand what to look for when selecting a casino.
What Does It Take to Be Listed on Our Site?
Our review process is organic; we visit gambling sites and test them against certain criteria. The conditions we consider are the result of intensive research. The research of our team of experts allows them to know which factors are really decisive when choosing a casino. Before a casino makes it onto our list, it must have met all the standards we propose. We take our review process seriously because we know many players rely on it, and we've built a reputation for being the best at what we do. That's why we recommend only the best casinos to players.
Safety & Trust
We ensure that every gambling site we review is authentic. We first check the casino's security and ensure that player information and payments are encrypted and not public. Most players are facing security issues that have spoiled their gambling interests. So, we make this our first obligation when reviewing a casino. We want players to feel safe because that is the first step to winning a game. We examine all safety protocols available on the platform. We test the technologies to ensure players can play with peace of mind knowing the casino has them covered.
1. License
Gambling in a licensed casino is important, so we check whether an external body regulates the casino. We ensure the authenticity of the license by checking the license number. The casino must have an active license otherwise we will not consider it. We look at prestigious licenses from bodies such as MGA, UKGC, Curaçao, etc.
2. Regulated
Safety and fairness are two sides of the same coin. A player should enjoy fairness in every game. This means that games must be RNG certified. External agencies such as eCOGRA, iTECH labs, etc. should offer external audits. This gives all players equal opportunities.
3. Valid SSL
SSL encryption protects a casino site from an unsecured connection. Without valid SSL encryption, a casino site becomes vulnerable to outside attacks. We conclude our security check by testing the casino's SSL encryption and other security measures.
Games & Software
You are in an online casino mainly to have fun; you can't have fun without the best games. We only recommend casinos that offer players the best game collections. The games that these platforms offer must be of the best quality. We test the game flow and calculate the RTP on each slot. We move on to check how diverse the game collection is. This ensures that players with different gaming interests will find something that works for them. We also look at the game developers; we make sure they are licensed and regulated.
1. A Wide Variety of Games
All casino players are different; you will agree with the saying ‘one man's food is another man's poison'. That is why we ensure that the gambling site offers players multiple options when it comes to games. Players should be able to choose from a wide pool of high-quality games. This includes both slots and table games.
2. Gaming Software From Top Developers
A top developer has gained experience that allows him to offer the best. It is paramount that a casino works with the best software developers to ensure that their games catalog contains only the best pokies, table games, live dealer games and other gambling site options. The games must have good graphics, audio effects and general gameplay.
3. High Quality Downloadable Software
Nowadays, most players prefer to gamble on the go. It's all about convenience, and we can all agree that there's nothing more convenient than having casino software on your mobile device. This way you can gamble at your own pace without stress. The casino must provide players with downloadable software. We test the apps ourselves.
Bonuses & Promotions
Bonuses are important for both new and old players. New casino players can start a risk-free journey by playing with bonuses, and old players have the skills to convert bonuses into real money and win easily. Bonuses add value to your bankroll, so we need to check the casino bonus system. The casino should be generous and realistic with all the rewards they offer players. The terms of the bonus should be such that players can fulfill them with little or no stress. There should be welcome bonuses, free spins, no deposit bonus and so on.
Payment Methods
Since the casino industry is primarily a part of the financial industry, we ensure that all recommended casinos offer players reliable ways to get money in and out of their casino bankroll. We try all banking methods to ensure that all the information we give you is organic and from experience. We check the functions of all available methods. We check the deposit time, withdrawal time, fees and so on. We also carry out quick checks on the methods to ensure they are safe. All the casinos we recommend have decent banking methods that are localized to accept different currencies.
Wide Choice to Make Deposits & Withdrawals
Every player is different, just like games. Each player has unique expectations when making payments. The casino has the responsibility to offer different payment methods. We finance casino bankrolls using different methods to determine the minimum and maximum limits. We also check how quickly the transaction is processed. For withdrawals, we determine the processing speed by requesting payouts. Ideally, we expect processing time to be no longer than 24 hours; the faster the better. We also ensure that the methods are available 24/7 and support different currencies. This way you can make transactions without stress.
Customer Service
If you experience technical difficulties, it is the casino's responsibility to provide you with support. We monitor the customer support system by using all available channels. The casino must offer phone lines, email, social media handles and live chat support. Customer service lines should be open 24/7 to ensure players can get support whenever they need it. The emails must be equipped to respond within 24 hours. Phone lines and live chat support should respond immediately. We chat with customer service and call the phone lines to ensure the representatives are friendly and ready to provide support.
1. Data Protection
Players want to be sure that any information they reveal is confidential. This means that what happens in the casino should stay in the casino. All information provided by players may only be used for its intended purpose, without third parties being involved.
2. Safety & Well-being
Gambling can be exciting and overwhelming. We review casinos that ensure players are socially and financially safe while gambling. We check the limits imposed by the casino, we check for the protection of minors, and we also check whether the casino has a Responsible Gambling section that aims to inform players about the danger of irresponsible gambling.
3. Easy Access to Support
Players shouldn't have to suffer to get support; the casino industry is all about availability and convenience, so players need to have 24/7 support. The casino's support system should be open to provide support to players at any time of the day. There must also be multiple channels.
4. Fast and Informed Solutions
We are very practical; we contact customer service with various questions and problems. We look at how quickly customer service can provide an adequate solution to the problem. We also look at how friendly and helpful they are. The solutions provided must also be up to date.
Mobile Friendly
With many players turning their attention to mobile gaming, we ensure that the casino offers a mobile platform that is compatible with many devices. The casino should be designed to provide the best quality for mobile players. Casino players who enjoy the privacy and comfort of mobile gaming should be able to enjoy games that are optimized to have the best quality. The casino should also be able to offer players a downloadable app that works smoothly on both Android and iOS. All features on the native platform should be retained on the mobile platform.